Privacy Policy

PRIVACY POLICY & POPIA DISCLAIMER Last Updated: July 2026

This Privacy Policy describes how we collect, use, store, and protect your personal and sensitive information in compliance with the Protection of Personal Information Act (No. 4 of 2013) ("POPIA") of South Africa.

By engaging with our traditional healing, spiritual consulting, and advisory services, you consent to the processing of your personal information as outlined below.

1. THE RESPONSIBLE PARTY

The responsible party collecting and processing your data is the Traditional Healing & Spiritual Consultation Practice (referred to as "we", "us", or "the Practice"). We are committed to protecting the privacy and confidentiality of our clients.

2. WHAT PERSONAL INFORMATION WE COLLECT

Due to the nature of traditional consultations, cleansing (Ukuhlamba), and spiritual guidance, we may collect personal and sensitive information, which includes:

3. HOW WE COLLECT YOUR INFORMATION

We collect personal information directly from you when you:

4. PURPOSE OF PROCESSING YOUR DATA

We process your personal and special personal information strictly for the following purposes:

5. CONSENT TO PROCESS SPECIAL PERSONAL INFORMATION

Under POPIA, information relating to spiritual or religious beliefs is classified as Special Personal Information. By initiating contact and sharing details about your life, relationships, financial status, or spiritual concerns, you explicitly consent to the Practice processing this information to provide the requested traditional services.

You have the right to withdraw this consent at any time, which may limit our ability to assist you further.

6. CONFIDENTIALITY AND SECURITY OF DATA

We understand the deeply personal and sensitive nature of traditional consultations. We implement reasonable physical, technical, and administrative security measures to secure your data, including:

7. SHARING OF YOUR INFORMATION

Your personal information will only be shared with third parties under the following limited circumstances:

8. YOUR RIGHTS AS A DATA SUBJECT

Under POPIA, you have the following rights regarding your personal information:

9. RETENTION OF DATA

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required for ongoing traditional follow-ups, unless a longer retention period is required by law.

10. CONTACT US

If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or want to update/delete your personal details, please contact our designated Information Officer via our official communication channels.