Terms and Conditions
TERMS AND CONDITIONS of SERVICE Last Updated: July 2026
Welcome to the Traditional Healing & Spiritual Consultation Practice (referred to as "the Practice", "we", "us", or "our"). These Terms and Conditions govern your access to and use of our traditional consultations, spiritual advice, herbal products (Metswako le Melemo ya Setso), and ritual services.
By requesting a consultation, purchasing any spiritual materials, or engaging in our services, you (the "Client") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not engage our services.
1. ELIGIBILITY
To request a consultation or purchase any traditional services, you must be at least 18 years of age and possess the legal capacity to enter into a binding agreement. We do not knowingly offer services to minors without explicit parental or legal guardian consent.
2. NATURE OF SERVICES
The Client acknowledges and agrees to the following regarding our services:
3. DISCLAIMER OF GUARANTEES & OUTCOMES
4. FEES, PAYMENTS, AND REFUNDS
5. CLIENT RESPONSIBILITIES
The Client is responsible for:
6. LIMITATION OF LIABILITY
7. CONFIDENTIALITY & PRIVACY
We maintain strict confidentiality regarding all consultation details, personal struggles, and ritual histories in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). We will not share your personal details with third parties unless required to do so by South African law.
8. INTELLECTUAL PROPERTY
All descriptions of rituals, unique herbal mixture formulations, social media content, and promotional literature are the intellectual property of the Practice and may not be reproduced or used for commercial purposes without our written consent.
9. GOVERNING LAW & JURISDICTION
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the competent courts of South Africa.
10. AMENDMENTS TO TERMS
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on our official communication platforms and will take effect immediately upon publication.
11. CONTACT DETAILS
For any queries, clarifications, or disputes regarding our terms, services, or policies, please reach out to us directly through our official registered communication channels.